Legal information

299tk Privacy Policy — How We Keep Your Information

299tk takes your personal data seriously. This privacy policy clearly sets out what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
Security Summary
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256-bit SSL
Encrypted transmission
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Your Data Is Never Sold
No Third-Party Selling
User Controls
Right to Erasure at Any Time
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International standards
GDPR compliant policy
Our Privacy Our Commitment

Your data is always safe at 299tk — that is our core commitment

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End-to-end encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption. Your banking information is never stored inappropriately.

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Your Data Is Never Sold

299tk never sells or shares your personal data with advertisers. Your information is used solely to improve 299tk's services.

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KYC security

Documents collected for identity verification (KYC) are stored exclusively on secure servers. No third party can access them except regulatory authorities.

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Cookie Transparency

We are fully transparent about which cookies we use and why. You are free to disable cookies through your browser at any time.

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Right to Erasure

You may request the deletion of your account and associated personal data at any time. Where no legal obligation prevents it, this will be completed within 30 days.

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Transparent Data Policy

What data is collected, where it goes, and how long it's kept — all of it is clearly explained in this policy. No hidden conditions.

1

Introduction & Scope

Welcome to the 299tk Privacy Policy. This policy explains in detail what personal data we collect, how it is used, and how it is kept secure. By using the 299tk website or mobile app, you agree to this privacy policy.

We believe transparency is the best policy. That is why this policy is presented in clear, straightforward language with no hidden terms. 299tk adheres to international data protection standards and treats your information as its most sensitive asset.

Please Note: This privacy policy may be updated at any time. Continued use of 299tk following any changes will be considered acceptance of the updated policy.

This policy applies solely to the 299tk platform. Third-party websites and payment providers operate under their own privacy policies, which 299tk does not control.

2

What Data We Collect

Various types of information are collected when you register and use 299tk. A summary is provided below:

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID KYC verification, age confirmation
Contact Information Email address, mobile number Account communications, security alerts
Financial information Bkash/Nagad number, bank account Deposit & Withdrawal Processing
Technical Information IP address, browser, and device information Security & Fraud Prevention
Activity data Betting history, gaming activity Service Improvement & Responsible Gaming
Cookie data Session tokens, preference settings User Experience Improvement
We never store your full payment card number or bank password. Payment information is always processed through the secure gateway of the payment provider.
3

How Your Information Is Used

299tk uses the data it collects only for specific purposes, each with a clear legal basis:

  • To create and manage your account and complete KYC verification
  • To process deposits, withdrawals, and other financial transactions
  • To detect and prevent fraud, money laundering, and other illegal activities
  • To send personalized bonus offers and promotions (only with your consent)
  • To provide customer support and resolve issues
  • To improve platform performance and enhance the user experience
  • To meet legal and regulatory obligations
  • To promote responsible gaming and identify at-risk behavior

299tk never sells your data to third parties for advertising purposes. However, limited data sharing with certain partners may occur for operational purposes — as detailed in the following section.

4

Sharing Information with Third Parties

In certain circumstances, 299tk may share your information with third parties. This is always done in a controlled and limited manner:

  • Payment Providers: Bkash, Nagad, Rocket, Bank — required information is shared to complete transactions
  • Identity Verification Services: Data may be shared with licensed verification agencies for KYC purposes
  • Game Providers: Data relevant to Live Casino or slot games is shared with the respective game provider
  • Legal authorities: Disclosure of data is mandatory when required by a court order or regulatory authority
  • Cloud & IT Services: Secure cloud partners are used for data storage and processing
All third-party partners are bound by 299tk's data protection agreement and may not use your information for their own purposes.
5

Cookies and tracking technologies

299tk's website and app use various types of cookies. Cookies are small text files stored on your device that help improve the platform's functionality.

  • Essential Cookies: Essential for maintaining login sessions and supporting security operations
  • Functional cookies: Used to remember language preferences and display settings
  • Analytics Cookies: To understand how users interact with the platform — all data is anonymized
  • Marketing Cookies: Activated only with your consent, helps display relevant offers from 299tk

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

6

Data Retention Period

299tk only retains your data for as long as necessary. The general rule is:

  • Core data is retained for the full duration your account remains active
  • Financial transaction records may be retained for up to 5 years after account closure for legal compliance
  • KYC documents are retained for a defined period in accordance with regulatory requirements
  • Betting history may be retained for up to 2 years after account closure for dispute resolution
  • Cookie and analytics data is generally deleted within 3 to 13 months
Certain data cannot be deleted before a specified period due to legal obligations. In such cases, we lock the data to prevent any unnecessary use.
7

Technical Data Security Measures

299tk has implemented industry-leading technical measures to keep your data secure. These include:

  • 256-bit TLS/SSL encryption applied to all data transmissions
  • Sensitive data stored on servers is AES-256 encrypted
  • Two-factor authentication (2FA) is available on all accounts
  • Regular security audits and penetration testing are conducted
  • Automatically detects and raises alerts for suspicious logins or activity
  • Data centers are ISO 27001 certified and under 24/7 security monitoring

That said, no one can guarantee 100% security on the internet. We recommend using a strong password, enabling 2FA, and avoiding login from unfamiliar devices.

8

International data transfers

As 299tk operates as an international platform, your data may at times be stored or processed on servers in other countries. In such cases, we ensure that:

  • Adequate data protection laws are in place in the country of transfer
  • A Data Protection Agreement (DPA) has been signed with the relevant partner
  • GDPR Standard Contractual Clauses (SCC) are followed
  • Full encryption is maintained during all data transfers

You may contact our support team for more details on international data transfers.

9

Minor's privacy

299tk strictly prohibits use by anyone under 18. We do not knowingly collect personal data from minors.

If we become aware that a minor has registered an account, that account will be closed immediately and all associated data will be deleted.

If you believe a minor in your household is using 299tk, please contact our support team immediately. We will take prompt action.

10

Policy Updates & Contact

299tk reserves the right to update this privacy policy at any time. For significant changes, we will notify you via your registered email or through an in-platform notification.

If you have any questions or concerns about this privacy policy, please get in touch with us:

Contact the Data Protection Team:
Email: [email protected]
Use the subject line: "Privacy Policy Inquiry"
Response Time: 2–5 business days

We treat every privacy-related request with the utmost care and aim to respond within the designated timeframe.

🔞 18+ Warning

299tk is strictly prohibited for anyone under 18. Please gamble responsibly and set your betting limits.

Learn About Responsible Gaming →
Your Data Rights

You have full control over your personal data at 299tk

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Right to Access

You may request details of what information we hold about you.

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Right to Rectification

If any of your information is incorrect, you may request that it be updated.

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Right to Erasure

Where no legal obligation exists, you may request that your data be deleted.

Right to Restriction of Processing

In certain circumstances, you may request that the processing of your data be restricted.

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Right to Portability

You may request an export of your data in a structured format.

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Right to object

You may object to the use of your data for marketing or profiling purposes.

To exercise these rights [email protected]Email us at or FAQ page View.

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